Fiido C11 - Lightweight EBike for City & Commuting Skip to content
Fiido C11
Commute Smart, Ride Easy.
£817
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Fiido C11 City E-Bike

1845 reviews
All-in-one e-bike for daily commutes and urban adventures.
Sale price£817.00 Regular price£939.00 Save £122.00
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Note: The silver switch button indicates the new version.
The current C11/C11PRO model uses this new battery.
If your C11 battery has a black switch button, it's the old version.
Please check carefully to avoid purchasing the wrong version.

£243.00
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Accessories
All accessories ship in 20 days from our China warehouse. e Bike Kids Trailer ships in 60 days.
Rear Rack
(in the same box as the bike)
Free
£68.18
Mudguard set
(in the same box as the bike)
Free
£73.00
Rearview mirror
£30.80
Front Basket Set
£55.00
Phone holder
£25.00
Rack Pannier Bag
£56.00
Replacement New Battery
£243.00
Helmet
£60.00
Mate Watch
£90.00
Chain Guard
£56.00
Show more
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2-Year Warranty
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30-Day Return
🎉 Back to School Still On: Save €100!
Spend €1,000 or more and get €100 off your order.
Note:Discount applied automatically at checkout.
00 DAYS
00 HRS
00 MINS
00 SECS
Hydraulic Brakes
Quick Stop
499.2Wh
Removable Battery
90km
Long Range
IP54 Waterproof
Ingress Protection
7 Speed
Conquer Hills
55N.m
Powerful motor
Features at a Glance
Performance
Range: Up to 90km
Battery: 499.2Wh
Gears: 7-speed
Tires: 700c
Suspension: Shock-absorbing front fork
Payload: 120kg
Brakes: Hydraulic disc brakes
User-Friendly Features
Battery: Removable
Accessories: Rear rack included, optional front basket
Waterproof: IP54 full-bike
Rider Fit
Height: 155cm - 195cm
Seat & handlebar: Adjustable
What's In The Box?
Fiido C11*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1
FAQ
  • 1. The bike's weight with and without battery?
    24.5 kg with battery, 21.12 kg without. (3.38 kg battery.)
  • 2. Can I ride smoothly without power?
    Yes. Feels like a traditional bicycle when off.
  • 3. How long is the warranty?
    24 months on the whole ebike (excluding consumable parts). See Warranty Policy for more info.
  • 4. Any test ride locations nearby? Any service centers nearby?
    Yes, find them here.
  • 5. What certifications does it have?
    UN38.3 and MSDS. Battery meets EU standard.
  • 6. Can I install a child seat? a bike trailer?
    Yes. Child seat should be 17-20 cm wide, child’s weight ≤ 25kg. Consider brands like Bobike, Thule, and OGK.
    Trailer compatibility: 11.8mm motor axle fits a 12.5-13mm hitch hole (≤5mm thick). For satety, ensure trailer wheel diameter < bike's.
  • 7. How to pay by installment?
    Select Klarna at checkout. Split into four or pay in 30 days, both interest-free. Monthly also available. Up to £3000 per transaction.
  • More FAQs
    Customer service: service@fiido.com;
    Tel: (852)56216918, 9AM - 10PM (GMT+8), Mon to Fri

Rider Reviews

Fiido C11- The Best Value City Cruiser
Fiido C11 - Easy-to-Ride Commuter E-Bike
FIIDO C11 - The game-changer among other brands.
An outstanding, high-performance E-bike.
I'm still very relaxed even when riding on gravel roads!
With this bike, you'll beat the traffic - FIIDO C11 City E-Bike
The BEST City Electric Bike with ANTI-THEFT! Fiido C11
A Proud Model That Listens
The Fiido C11 is a refined upgrade of the D4S, building on its praised performance and stability. We addressed key feedback—adding a removable battery and hydraulic disc brakes to enhance the ride.

Blending user insight with innovation, the C11 has emerged as a top-value city e-bike. As Fiido marks its 8th anniversary, the C11 represents a proud milestone in our journey.
Fiido C11
City E-bike
Your Ride. Your Choice.
Emerald Blue
White
+Front Basket
+Chain Guard
+Pannier Bag
+Rear Rack Bag
Convenient.
Comfortable.
City-Life Ready.

Go the Distance

Up to 55.92 miles (90 km) on a single charge
Removable 499.2Wh battery for easy charging

Easy Hill Climb

55Nm motor delivers powerful support
5-level pedal assist for effortless riding
7-speed gears enable smooth shifting

Built for Comfort

Front suspension absorbs bumps
Adjustable bars & Ergonomic seat
Step-through frame for easy mounting

Designed Around Your Security & Convenience

Phone Charging

Concealed USB port lets you charge your phone on the go.

Backlit LCD Display

Full-color display shows metrics and connects to your watch for effortless activation.

Hydraulic Disc Brakes

Deliver better power, stability, and adjustability than traditional mechanical brakes.

Brake Light & Loud Horn

Auto-illuminating brake light and clear horn keep you visible and heard in city traffic.

700C Puncture-Proof Tires

Durable tires with reflective sidewalls boost visibility in the dark.

City Smart.
Comfort First.

Real-world Range Testing

Range achievable on mixed urban terrain
Pedal Assist
ECO
Avg. Spd. 
20.83
 km/h
Range: 
90.86
 km
Normal
Avg. Spd. 
22
 km/h
Range: 
66.50
 km
Sport
Avg. Spd. 
22.16
 km/h
Range: 
64.87
 km
Turbo
Avg. Spd. 
22.87
 km/h
Range: 
63.22
 km
Turbo+
Avg. Spd. 
23
 km/h
Range: 
62.50
 km
Results obtained with a 80kg rider, on flat terrain at 27℃. Range in your riding may be longer or shorter, depending on factors such as terrain, load, wind, temperature, and tire pressure etc.

Specifications

  • DETAILS
    Model Name
    C11
    Model Code
    C11
    Net Weight
    54.0 lbs (24.5kg)
    Payload
    264.6 lbs (120kg)
  • FRAMESET
    Frame
    700C aluminum alloy step-through city frame
    Fork
    Suspension fork (40mm travel) with 100mm opening width
    Headset
    Aluminum alloy bearing headset
  • E-SYSTEM
    Drive Unit
    55N.m
    Battery
    DMEGC/EVE 499.2Wh
    Charger
    48V2A
    Display
    LCD 1.47 inch
    Throttle
    Yes (max speed 6km/h)
  • DRIVETRAIN
    Rear Derailleur
    SHIMANO TY300D
    Shifters
    7-speed
    Chain
    KMC Z7
    Crank
    Aluminum alloy 52T
    Rear Cogs
    7-speed (14-28T)
    Sensor
    12-magnet speed sensor
  • BRAKES
    Brakes
    Dual-piston hydraulic disc brake with power cut-off
    Brake Levers
    Hydraulic disc brake
  • WHEELS
    Front Hub
    Aluminum alloy double-bearing barrel axle hub (quick release front axle)
    Rims
    Aluminum alloy double-layer rim
    Spokes
    Stainless steel spokes with brass nipples
    Tires
    CST 27.6*1.57
  • COMPONENTS
    Handlebar
    Aluminum alloy (Length: 635mm Maximum diameter: 31.8mm Minimum diameter: 22.2mm)
    Stem
    Aluminum alloy adjustable stem
    Grips
    TPR non-slip handle grip (Length: about 130mm)
    Saddle
    VELO vacuum full-fit saddle
    Seatpost
    Aluminum alloy clamp head seatpost (Length: 400mm, Diameter: 33.9mm)

Geometry

All measurements provided in mm unless otherwise noted.
Rider heights 5'1" (155cm) - 6'5" (195cm)
Wheel size CST 700*40C
A-Seat tube 450
B-Seat tube angle 73°
C-Head tube 190
D-Head angle 70.5°
E-Top tube length 605
F-Standover height 572
G-BB drop 68
H-Rear Center 468
I-Wheelbase 1115
J-Reach 398
K-Stack 676
L-Maximum seat height 1050
M-Minimum seat height 790
N-Rear rack height 755
O-Total length 1820
P-Handlebar height 1150
Q-Handlebar length 670
R-Rear Rack Load 55.1 lbs (25kg)
S-Rear rack outer diameter length 300
T-Rear rack width 128
U—Basket Mount Hole Spacing A 36
V—Basket Mount Hole Spacing B 70

FAQ

Return and Refund
Can I return the e-bike if I’m not satisfied?

Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.

Who is responsible for the return shipping costs?

If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.

How long will it take to receive my refund?

Refund processing times depend on the order status:

Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.

After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.

Order Processing and Delivery
How long does it take to process and ship my order?

Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.

How can I track my order?

Once your order ships, you’ll receive an email with tracking information to monitor its progress.

How long does it take?
For in-stock items:

E-Bikes: Expected delivery within 5-10 business days, depending on your location.

E-Scooters: Shipped from China, with an estimated delivery time of60-80 business days, depending on your location.

Accessories: Shipped from China, with an estimated delivery time of 15-20 business days, depending on your location.

Delivery to remote locations may take longer, and the estimated time will depend on your location and the carrier's availability.

For pre-order items:

Total shipping time is counted by adding the estimated shipping date on the product page to the standard delivery time for your region.

Why can't I find my order information?

Case 1: No account registered → Just sign up with the email you used for your order, and the information will be linked automatically.

Case 2: Registered email doesn't match order email → Contact us and provide both email addresses, and we’ll help you merge the orders.

Can I change my delivery address, color, size, or model?

✅ Before the tracking number is generated: Contact us via email (service@fiido.com) to make changes.

❌ After shipping: No changes could be made due to shipping agreements. Please double-check your information before placing an order. If you really need changes, please contact us — note that there may be extra logistics fee.

How do I track my shipment?

Once your order is shipped, you’ll receive a shipping confirmation email with a tracking link — you can click it directly to check the status.

Or log in to your account to view your tracking details. Click here https://eu.fiido.com/tools/tracking.

Repair and Warranty
What should I do if my e-bike needs repair?

If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the UK.

What is the warranty period for the e-bike?

We offer the following warranty coverage:

- 36 months on the frame.

- 24 months on the whole ebike (excluding consumable parts)

See Warranty Policy for more info.

What if my package arrives damaged?

📌 Reason: The package may have been compressed or bumped during the transition.

💡 What to do: Take clear photos of the shipping label and SKU label of the product(s) on the box. Then record a full unboxing video (without editing). If you find any damaged parts inside, we’ll send you free replacement parts or arrange compensation.

An item/a part is missing from my order — what should I do?

📌 Reason: Small parts may get stuck in the packaging or the package may be opened during transit.

💡 What to do: Verify box seals are fully intact with no signs of tampering. When unboxing, film in a continuous shot without pauses, clearly showing the bike and all parts. If you confirm any missing parts, contact us with photos and videos, and we’ll prioritize sending the replacements to you.

Please keep the original packaging and all components for at least 30 days after delivery. This helps with any necessary repairs or returns.

Product Details
Is the display easy to replace?

Yes, modular design allows quick replacement within 10 minutes.

What does the app do? How does the bike connect to the app?

You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.

Which factors contribute to the riding range?

Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.

Can the bike handle rough terrain?

Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.

What is the top speed?

25 km/h.

What is the rear rack capacity?

25 kg (55 lbs).

What's in the Box

Fiido C11*1
Fenders*1
User Manual*1
Pedals*1
Open Spanner*1
Allen Key*1
Charger*1
Rear Rack*1
Kickstand*1

Unboxing Video

Customer Reviews

Based on 1845 reviews
79%
(1465)
18%
(323)
2%
(34)
0%
(9)
1%
(14)
T
Thomas Kefer
Preis-Leistung überragend

Tolles E-Bike! Meine Erwartung voll erfüllt.
Motor ist etwas laut, was mich aber nicht stört. Es ließ sich leicht unter Anleitung eines Videos zusammenbauen. Motor sehr kräftig und gefühlt sogar besser Oder mindestens gleich gut, als bei einem 3000,- Euro Bike einer Bekannten. Akku lässt sich leicht ausbauen und laden.
Alles in Allem kein hochtechnisiertes Super E-Bike aber für diesen Preis eine echte Alternative zu den vielen 2000-4000 Euro teuren Bikes.
👍☺️

D
Daniel Batenburg
Fiido is the city bike

Good quality for the price I love it

D
Diane Greener-Holwein
Nice ebike

This is my first ebike and I am very happy with how easy everythong was from ordering to putting the bike together myself. Very well organized.
The bike itself stays charhed for a really long time. I have not ridden more that 20km at once because I need to get used to speed, shifting nd weight of the bike befor I tackle longer distances but I have only charged it pnce in 10 days!
. The bike automatically adjusts to your current speed and riding and the shufting is easy. The only problem I jave is that the the upshifting lever is placed a bit too far back but it will just take some getting used to. All in all a super bike for a reasonable price. Great starter ebike for the city.

F
Fatma Benedetti
My gratitude

I'm very satisfied, it truly works like a charm, i'm trying to learn and experiment it's capabilities to the fullest and it has a lot of options to offer. Hopefully it might help me a lot in the future when travelling or just simply enjoying the view and making memories.
Thank you so so much.

G
Gerard Frankiewicz
Ok

Ok

Reviews in Other Languages

C
Customer
Prijs kwaliteit verhouding is goed

Een maand geleden de fiets gekocht. Doet z’n werk als het gaat om elektrisch fietsen maar maakt geluid. Is niet altijd even soepel. Spatbord bevestigingen gaan geregeld los.
Accu is goed en vrij snel opgeladen. Model fiets lekker

Geachte klant, bedankt voor uw steun en feedback aan Fiido.

Wat betreft het geluid dat u noemde: tijdens het draaien van de motor ontstaat er door elektromagnetische omzetting en de interne mechanische structuur een bepaald geluid; de klank kan per productiebatch en proces enigszins verschillen, en naarmate de snelheid toeneemt, wordt het geluid meestal ook sterker. Als u alleen een gelijkmatig en continu “zoemend geluid” of een licht “tandachtig geluid” hoort, is dit normaal en heeft het geen invloed op de prestaties of de levensduur van de motor. Als er echter een scherp geluid, plotselinge veranderingen in ritme of duidelijke trillingen optreden, kan dit op een probleem wijzen. In dat geval kunt u altijd contact opnemen met ons ondersteuningsteam (support@fiido.com
), wij zullen het zo snel mogelijk voor u onderzoeken en oplossen.

Wat betreft de trillingen van het spatbord: wij raden aan om eerst te controleren of het spatbord stevig is bevestigd. Als u nog steeds vragen heeft, kunt u ook ons ondersteuningsteam benaderen voor verder advies. Maak u geen zorgen, ons professionele team zal u altijd helpen om elk probleem op te lossen.

Rijd met een gerust hart, wij staan altijd voor u klaar. Nogmaals bedankt dat u voor Fiido heeft gekozen. Wij wensen u veel plezier bij elke rit!

Fiido Team

F
Franz-Josef Krichel
Gutes Preis-Leistungsverhältnis

Fahrrad kam sehr gut verpackt an. Schneller Zusammenbau. Gute Verbindung mit der App. Gute Fahreigenschaften. Lediglich der Motor ist ziemlich laut.

Sehr geehrter Kunde,

vielen Dank für Ihre Unterstützung und Ihr Feedback zu Fiido! 😊

Wir freuen uns sehr, dass Sie mit der Verpackung, dem schnellen Aufbau, der App-Verbindung und den Fahreigenschaften Ihres Fahrrads zufrieden sind. Bezüglich des von Ihnen erwähnten Motorgeräusches möchten wir Ihnen eine kurze Erklärung geben:

Während des Betriebs erzeugt der Motor aufgrund der elektromagnetischen Umwandlung und der inneren mechanischen Struktur ein gewisses Geräusch. Je nach Produktionscharge und Fertigungsprozess können sich die Klangmuster leicht unterscheiden, und mit zunehmender Geschwindigkeit nimmt das Geräusch in der Regel ebenfalls zu. Wenn Sie lediglich ein gleichmäßiges, kontinuierliches „Summen“ oder ein leichtes „Rastgeräusch“ hören, ist dies völlig normal und hat keinen Einfluss auf die Leistung oder Lebensdauer des Motors.

Sollten jedoch ein schriller Ton, plötzliche Rhythmusänderungen oder spürbare Vibrationen auftreten, könnte dies auf eine Abweichung hindeuten. In diesem Fall können Sie sich jederzeit an unser Support-Team (support@fiido.com
) wenden, und unser Technik-Team wird Ihnen umgehend helfen.

Fahren Sie unbesorgt – wir stehen Ihnen jederzeit zur Seite. Vielen Dank nochmals, dass Sie sich für Fiido entschieden haben. Wir wünschen Ihnen bei jeder Fahrt viel Freude und ein angenehmes Erlebnis! ‍♂️✨

Fiido Team

V
Valentin Sonntag
Gutes Bike für angemessenen Preis!

Optisch und technisch sehr gut, Sattel könnte etwas Dämpfung vertragen. Schaltung besser als bei meinem viel teueren Bike. Tuning ist möglich bis 40km/h, wenn auch nicht erlaubt 😃. Akku dann natürlich schneller leer, wenn man nicht mit in die Pedale tritt.
Bremsen auch sehr gut.
Insgesamt guter Kauf bis jetzt.

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Range90km104km100km60km
Tires 27.6*1.57 INCH 27.6*1.57 INCH 27.6*1.57 INCH 27.6*1.57 INCH
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Torque SensorX
Battery capacity48V 499.2Wh48V 499.2Wh36V 208.8Wh36V 208.8Wh
Removable batteryXX
Weight24.5kg24.5kg17.5kg13.75kg
Payload120kg120kg120kg120kg
FoldableXXXX
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We get the doubts that come before you decide.

That’s why our community is fully open — no application needed.
Connect with real riders and be inspired by real stories.
Join the Fiido Facebook Group

Ride Smarter with Fiido App

Your rides are automatically synced so you can monitor them in detail at any time.

Fiido Mate

Ready to upgrade your ride with intelligent connectivity?

Fitness Tracking PC
Fitness Tracking Mobile
Fitness Tracking

It will record all the data that accompanies you on every ride, and witness every breakthrough you make.

Smart Monitoring, Safer Rides

Effortless pairing turns your watch into your bike’s brain.

Smart Monitoring

Track Your Health in Real Time.

Health Tracking

Thoughtful Features, Made for Women.

Women's Features

Bluetooth Calling. Answer on Your Wrist.

Syncing riding data

Proximity Start

Your Fiido Mate is more eager to start each ride than you are. Now, let's approach
- hop on - and start riding in one fell swoop.

The ebike starts automatically when your Fiido Mate is nearby and shuts off on its own when you walk away.

(Notice: Measurement results are for reference only, and are not intended for medical use.)

Why Choose Fiido?

A great ride for a great price.

Fiido is a fast-growing Ebike brand that's had its fair share of ups and downs—but has proven that it has what it takes to rise above.

Beautiful, well-built, high-quality E-bike for this price segment.

The E-bike for People Who Say They'dll Never Get An E-bike.

It's something that commuters will love riding daily.

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