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Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
Yes. You can return the e-bike to the location provided by our after-sales customer service team. Refunds will be issued as long as the e-bike is returned within 30 days of purchase, unused, and in its original packaging.
If the return is due to a product defect, we will cover the shipping costs. Otherwise, the customer will be responsible for the return shipping fees.
Refund processing times depend on the order status:
Before shipment (no tracking number issued): Refunds are processed within 3-5 business days.
After shipment (tracking number issued): Refunds will be processed within 7-10 business days once the returned items are received at our location.
Orders for in-stock e-bikes are processed within 3-5 business days. Once shipped, delivery typically takes 5-10 days depending on your location. Overall, you can expect to receive your e-bike within 8-15 days.
Once your order ships, you’ll receive an email with tracking information to monitor its progress.
If your e-bike requires repair, please contact our customer service team. We will guide you through the repair or replacement process. Our team specializes in after-sales service in the EU.
We offer the following warranty coverage:
- 36 months on the frame.
- 24 months on the whole ebike (excluding consumable parts)
See Warranty Policy for more info.
Yes, modular design allows quick replacement within 10 minutes.
You can start the bike, track data, and connect with other riders with the app. Download the "Fiido" app and pair via Bluetooth.
Riding range is influenced by assist mode, terrain, wind conditions, temperature, surface type, traffic stops, rider's weight, load, and tire pressure etc.
Yes. You pedal lighter on moderately uneven paths with a high torque motor and 7-speed gearing. Also, the suspension fork and Velo vacuum full-fit saddle absorb shock for comfort.
25 km/h.
25 kg (55 lbs).
- Hydraulic Disc Brakes: Enhanced braking power, stability, and durability.
- Long Range: Up to 90 km for extended exploration.
- Removable Battery: 500Wh, easily chargeable anywhere, extendable with extras.
- Multi Accessories: Rear rack and optional front basket for added versatility.
- Lightweight & Sturdy: 17.5 kg aluminum frame.
- Long Range: Up to 79 km in pedal-assist mode or 25 km in full throttle mode.
- Powerful Motor: 250W brushless geared motor with no resistance.
- Adjustable Fit: Suitable for riders 150-185 cm with adjustable seatpost and handlebars.
- All-Terrain Fat Tires: 20" x 4.0" tires ensure smooth rides on any terrain.
- Powerful 500W Motor: 7-speed derailleur, reaches up to 40 km/h.
- Full Suspension: Front and rear shocks offer comfort.
- Foldable Frame: Easy to carry and store.
- Removable Battery: Charge anytime, anywhere.
- Expandable Range: Up to 135 km, expandable to 400 km with three batteries.
- Efficient Power: Torque sensor and 696Wh battery for long adventures.
- Heavy-duty Load: Frame supports 200kg, built for tough rides.
- Enhanced Comfort: Velo saddle designed for endurance.
- Smart Display: IP68-rated waterproof IPS color display serves as a dashboard and key.
- High-Capacity Battery: 998Wh delivers up to 100 km of range.
- Powerful 750W Motor: Rear-wheel drive, handles 200kg payload.
- Efficient Braking: 4-piston hydraulic brakes with 230mm rotors for control.
- Durable Wheels: One-piece design prevents broken spokes.
- Versatile Accessories: 12 options for various needs.
- Optimized Pedal Efficiency: Torque Sensor System for Precise Power Distribution
- Silent Ride: Zero-resistance motor delivers noiseless performance.
- Superior Braking: TEKTRO hydraulic brake for enhanced control.
- Comfort & Stability: 700c wide tires for road and gravel.
- Extended Range: Up to 97 km, a new standard for lightweight e-bikes.
- Seamless Power Delivery: Torque sensor with Fiido's exclusive algorithm.
- Striking Design: M-shaped magnesium alloy frame with unique linear aesthetics.
- Quick Folding: Hidden frame folds in 5 seconds, easy to push and store.
- Long Range: 417.6Wh battery offers up to 130km on a single charge.
- Secure Battery: Removable seatpost battery with anti-theft feature.
A World-Leading
Electric Bike Brand
of Innovation
Fiido is a leading sports tech brand committed to enhancing the joy of movement. With a 15,000 m² factory, we design and produce innovative e-mobility products, including e-bikes and e-scooters.
Our R&D team is pioneering groundbreaking smart sports products. By seamlessly integrating advanced technology with user-centered design, Fiido has secured over 60 global patents and continues to expand our list of innovations.
Fiido aspires to be the most innovative and engaging sports tech provider in the world.