Important Notice: Cease Use of Fiido T1 Pro Travel Adapter
Dear Fiido T1 Pro Customers From UK,
Thank you for your continued trust and support of the Fiido brand. During a recent internal review, we identified that the travel adapter provided with the Fiido T1 Pro Utility Electric Bike does not comply with the certification standard required in the UK.
For your safety and to ensure the best user experience, we strongly advise you to immediately cease use of this travel adapter. We are actively working with relevant authorities to address this issue and will provide further guidance as soon as possible.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation. If you have any questions or require further assistance, please do not hesitate to contact our customer service team.
Fiido remains committed to delivering high-quality and safe products. Thank you once again for your support.
Best regards,
The Fiido Team
Date: MAY 2, 2024
Thank you for your continued trust and support of the Fiido brand. During a recent internal review, we identified that the travel adapter provided with the Fiido T1 Pro Utility Electric Bike does not comply with the certification standard required in the UK.
For your safety and to ensure the best user experience, we strongly advise you to immediately cease use of this travel adapter. We are actively working with relevant authorities to address this issue and will provide further guidance as soon as possible.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation. If you have any questions or require further assistance, please do not hesitate to contact our customer service team.
Fiido remains committed to delivering high-quality and safe products. Thank you once again for your support.
Best regards,
The Fiido Team
Date: MAY 2, 2024