Fiido Referral Program Guidelines, Terms, and Conditions

Participation Guidelines and Reward Details

1. Eligibility and Requirements:
Participants (both referrers and referees) must be 18 years or older. Participants are required to provide a valid email address during registration and a real legal name when placing an order. Referrers can participate in the program even if they have not made a purchase from Fiido.

2. Rewards:
For the Referrer:
- You receive a ￡25 coupon when a referee uses your referral code to make a purchase, with no limit on the number of invitations.
- This coupon is only valid for purchasing accessories.
- The coupon expires 14 days from the date it is sent to your email.
- Please note that this coupon cannot be combined with other discounts.
For the Referee:
- The referee will receive a ￡25 coupon.
- The coupon is only applicable to orders of bicycles or e-scooters.
- The coupon is valid for 14 days, starting from the date the coupon is received, either through clicking the link or via email.
- The coupon can be combined with other coupons.

3. How to Participate:
(1) Register to Participate: Click the program link and enter a name and email address to join the referral program.
(2) Refer Friends: Option 1: Share the referral link via social media or email, and the invitee can click to get the code. Option 2: Provide the invitee's email, and the system will automatically send a referral email.
(3) Successful Referral and Rewards: A referral is successful when the referee uses the referral code to place an order and make a payment on the Fiido official website. For each successful referral, the referrer receives a coupon. There is no limit to the number of referrals that can be made.
(4) Coupon Usage: All coupons must be used on the Fiido official website.

4. Frequently Asked Questions:
(1) Can my promotional code be used with other discounts?
The referee's coupon can be used with other discounts, while the referrer's coupon cannot be combined with any other discounts.

(2) When and how will I receive my reward?
Referees will receive a promotional code either by clicking the referral link or through an email. Referrers will be notified of their reward via the registered email once the referee completes a purchase using the referral code.
If you haven't received your reward, please ensure that the referee clicked the correct referral link and used the appropriate coupon code. If the issue persists, feel free to contact our customer service team for assistance.

(3) Can referral rewards be redeemed for cash?
No, referral rewards can only be used to purchase products from the Fiido official store.

(4) How many people can I refer?
There is no limit to the number of people you can refer. You can invite as many friends as you like and earn a reward for each successful referral.

(5) Can I still receive a reward if the referee does not purchase through the Fiido official store?
No, referral rewards are only applicable if the referee places an order through the Fiido official store.

(6) Can I participate as an inviter if I don't have any purchase history with Fiido?
Yes, you can.

Terms, Conditions, and Privacy Policy

1. Privacy Statement:
Referrers can recommend friends as potential new customers through Fiido's referral program. To do this, referrers must submit personal information, including names and email addresses, which will be collected, processed, and used in accordance with Fiido's privacy policy. This allows Fiido to send communications on behalf of the referrer and follow up when necessary. Referrers are responsible for ensuring that both they and their referees have read and agreed to Fiido's privacy policy. Fiido may also use this information to contact referrers, providing further information about their participation in the program or sending other communications.

2. Content Ownership and Usage:
All content on Fiido's online platform and within the referral program, including designs, text, graphics, images, videos, information, logos, button icons, software, audio files, computer code, and other content (collectively referred to as "Content"), is the property of Fiido or its licensors and is protected by copyright, trademark, and other applicable laws. The compilation of all content on the Fiido online platform or program is the exclusive property of Fiido and is protected by copyright, trademark, and other laws. Users may not use or display this content and trademarks in any way without obtaining written permission from Fiido, except as displayed through Fiido-provided links.

3. Liability and Code of Conduct

4. Right to Modify and Terminate the Program:
Fiido reserves the right to cancel, modify, or suspend the referral program at any time, especially if the fairness or operation of the program is deemed compromised. Fiido has the right to make final interpretations of the referral program and reserves the right to make adjustments based on local laws if necessary.

5. Applicable Law and Dispute Resolution:
All disputes arising from the referral program or terms will be resolved in accordance with the applicable laws of the relevant region. For users in the United States, disputes will be governed by U.S. local laws and arbitrated under the rules of the American Arbitration Association. For users in Europe and the United Kingdom, disputes will be resolved in accordance with EU and UK laws and regulations and arbitrated through appropriate arbitration institutions. Referrers waive the right to participate in class actions or jury trials. Fiido reserves the right to interpret and adjudicate the referral program in any jurisdiction it deems appropriate.

6. Final Interpretation:
Fiido reserves the right of final legal interpretation for this program.